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	<title>Rooster&#039;s Revenge &#187; karma</title>
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		<title>Little Things Matter</title>
		<link>http://www.dieguy.com/2010/08/24/little-things-matter/stephens/</link>
		<comments>http://www.dieguy.com/2010/08/24/little-things-matter/stephens/#comments</comments>
		<pubDate>Tue, 24 Aug 2010 17:04:22 +0000</pubDate>
		<dc:creator>stephens</dc:creator>
				<category><![CDATA[Engineering Decisions]]></category>
		<category><![CDATA[Tips & Techniques]]></category>
		<category><![CDATA[bind]]></category>
		<category><![CDATA[help]]></category>
		<category><![CDATA[karma]]></category>
		<category><![CDATA[little things]]></category>
		<category><![CDATA[repair]]></category>

		<guid isPermaLink="false">http://www.dieguy.com/?p=846</guid>
		<description><![CDATA[&#8220;Are you serious?&#8221; was my response to Bob Martin at Bud Martin&#8217;s Hardware store last night at 8:33 PM. The store closed just minutes before I arrived, and I needed a bolt. After a day in the cutthroat trenches of the die world, I found that the little things matter. Funny how things turn out. [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;Are you serious?&#8221; was my response to Bob Martin at Bud Martin&#8217;s Hardware store last night at 8:33 PM.</p>
<p>The store closed just minutes before I arrived, and I needed a bolt.</p>
<p>After a day in the cutthroat trenches of the die world, I found that the little things matter. Funny how things turn out.</p>
<p>See, we just moved to a new community in a small town in Michigan that I call home. My son met a friend, and that friend broke the hand brake on her bicycle earlier that evening.</p>
<p>While I am no longer in the comfortable financial position I was at the start of the century, I wanted to help this kid out. So, I drove to two bike shops to burn $40 on a new hand brake and a kickstand.</p>
<p>Like most dies, you go to fix one thing and see a few more things in need of repair. I get the new hand brake on and discover the gooseneck is so loose that the handbars are about to pull right out of the frame.</p>
<p>Fixed that.</p>
<p>Then, I notice the tires are seriously low on air.</p>
<p>Fixed that.</p>
<p>I go to put the kickstand on and discover the carriage bolt that came with it is about 10 mm short. So, I run to the local hardware store. A real hardware store.</p>
<p>As I pull into the parking lot, I see the lights are out. Two men are chatting in the parking lot. &#8220;You probably <em>just </em>closed, right?&#8221; I ask.</p>
<p>&#8220;Yeah. You look like you are in a bind. What do you need?&#8221;</p>
<p>I hold up the carriage bolt and say, &#8220;This one is about 3/8 too short. I can come back tomorow. No big deal.&#8221;</p>
<p>To me, it was a big deal because <em>tomorrow</em> to the little girl meant tomorrow <em>night</em>.</p>
<p>&#8220;C&#8217;mon,&#8221; Mr. Martin says as he waves to follow him back into the store.</p>
<p>&#8220;<em>Really</em>?&#8221; I am in disbelief.</p>
<p>He opens the store, goes in the back, and gets the new carriage bolt. I am now holding the bolt in one hand and cash in the other.</p>
<p>&#8220;Next time you come in, give 29 cents to the cashier,&#8221; he tells me.</p>
<p>&#8220;Are you serious?&#8221;</p>
<p>&#8220;Yes.&#8221;</p>
<p>Now, I know we are talking about 29 cents here. But it is the principle. No way in hell Home Depot or Lowe&#8217;s will let you do that. Their respective <em>return</em> policies kick ass, but they don&#8217;t have a <em>forward</em> policy that I am aware of.</p>
<p>&#8220;I will be in tomorrow, Sir.&#8221;</p>
<p>&#8220;<em>No</em>. The next time you are in, just leave 29 cents. No problem. I am glad I could help you out of a bind.&#8221;</p>
<p>Are you serious?</p>
<p>Guess where my first choice for hardware products is now? It is the little things that matter.</p>
<p>As for my son&#8217;s friend, she is estatic that her bike is fixed.</p>
<p><img src="http://badges.alltop.com/images/ka_alltop_170x30.jpg" alt="Alltop, confirmation that I kick ass" width="170" height="30" /></p>
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		<item>
		<title>Karma</title>
		<link>http://www.dieguy.com/2009/11/14/karma/stephens/</link>
		<comments>http://www.dieguy.com/2009/11/14/karma/stephens/#comments</comments>
		<pubDate>Sat, 14 Nov 2009 15:15:27 +0000</pubDate>
		<dc:creator>stephens</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[karma]]></category>
		<category><![CDATA[pay it forward]]></category>

		<guid isPermaLink="false">http://www.dieguy.com/?p=440</guid>
		<description><![CDATA[Money is tight for everyone these days. No question. I have all of my money invested in a business that seems to go nowhere. My family has a food budget of $3 per person per day. It is that tight. For two days in a row, I saw a woman at a highway offramp with [...]]]></description>
			<content:encoded><![CDATA[<p>Money is tight for everyone these days. No question.</p>
<p>I have all of my money invested in a business that seems to go nowhere.</p>
<p>My family has a food budget of $3 per person per day. It is <em>that</em> tight.</p>
<p>For two days in a row, I saw a woman at a highway offramp with a sign that read:</p>
<p style="padding-left: 30px;"><em>Traveling. Trying to get home. Anything helps.</em></p>
<p>I had a $20 in my pocket. My last twenty bucks.</p>
<p>I rolled the window down and asked what the story was. She was short on bus fare to travel 250 miles or so to the next state to get home.</p>
<p>I gave her the $20. Her eyes lit up like a Christmas tree and said, &#8220;Thank you so much! I was short $20 for bus fare. This gets me home!&#8221;</p>
<p>I figured it was good karma to do something nice for someone. I know the money <em>was </em>going toward bus fare and not booze.</p>
<p>Pay it forward.</p>
<p><a href="http://engineering.alltop.com/"><img src="http://badges.alltop.com/images/alltop_170x30_bribes.jpg" alt="Alltop. Bribes work." width="170" height="30" /></a></p>
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